About TCS

About TCS

For more than four decades, we have walked alongside individuals, families, and communities across British Columbia. Our work is grounded in one simple belief: support should honour the whole person. Our mission is to enhance the lives of individuals, our employees, and the communities we serve by delivering compassionate, responsive services that celebrate diversity and belonging.

Today, TCS supports individuals across multiple regions of BC. We offer staffed living services, home sharing, supported living, employment supports, youth services, day programs, and individualized community-based programs. Every service is shaped around real lives, real goals, and real relationships. We plan with you, not for you.

At the heart of our work are a few steady values.

Belonging means you are welcomed as you are. Every voice matters here. Every person has a place in community.

Respect means we listen to understand. We honour choices and perspectives, even when the path forward takes time to figure out.

Person centred support means we plan with you, not for you. Your goals guide the work. Your life and your dreams lead the direction.

Integrity means we tell the truth about what we can do and what we cannot. We follow through on our commitments and take responsibility for our actions.

Health and safety guide every decision. We protect well being while respecting dignity of risk and personal independence.

We also believe in learning. Our teams reflect on their work, measure progress, and improve over time. We stay curious. When challenges arise, we stay solution focused and keep working toward a path forward.

We show up with honesty. We take your questions seriously. We do what we said we would do.

We approach our work with cultural humility, relationship, and respect for the communities we are part of.

Our History

In the early days of BC’s community living movement, institutions were closing and communities were entering new territory. Families were asking difficult questions. Where will people live? Who will stand beside them? How do we make sure their lives carry dignity, not just care?

Too often, support systems had overlooked the whole human. People needed places where respect and belonging were not extras. They needed communities where voice and choice mattered. TCS grew out of that moment. Our founders believed support should be shaped around people’s lives, not systems. They chose a private model so the organization could stay flexible and responsive. It allowed the work to grow with the community and adapt as needs changed.

From the beginning, relationships were at the centre. Person centred planning became a guiding practice. Individuals were invited to shape their own goals. Families were welcomed as partners. Support was built around listening, respect, and follow through. That foundation still guides the organization today.

Over the years, TCS has grown across British Columbia, supporting many different regions and beginning new services. The work has expanded, but the purpose remains steady. We make room for every voice. We stay accountable for our actions. We keep learning and improving. What began as a risk has become something people can count on.

Bring us your questions. Bring us your challenges. We will work through them together.

Supporting the Community

Our work does not begin and end with programs. TCS is part of the communities where we live and work. The people we support are neighbours, coworkers, volunteers, and friends. Community inclusion happens in everyday moments. We build long term relationships with families, service partners, funders, and local organizations. These partnerships help strengthen the support people receive and help communities grow more welcoming over time.

Accountability matters to us. We are transparent about how we operate and how decisions are made. We welcome feedback and we take concerns seriously. Listening is part of how we improve.

Cultural awareness also shapes our work. British Columbia is home to many cultures and many histories. We approach each community with humility and respect. We know there is always more to learn.

When challenges arise, we stay solution focused. We bring people together, ask questions, and keep working toward practical answers. This is how trust grows. Not through statements, but through consistency. Through honesty. Through showing up.

CARF Accreditation

TCS is accredited by CARF. CARF stands for the Commission on Accreditation of Rehabilitation Facilities. It is an independent international organization that reviews service providers to ensure they meet clear standards for quality, safety, and accountability. For TCS, accreditation is not just a certificate on the wall. It is part of how we stay accountable to the people we support and our staff.

CARF surveyors examine how we plan services, support individuals, train staff, and measure outcomes. They speak with staff, leadership, people receiving support, and stakeholders, like families and our funders. They look closely at how decisions are made and how improvements happen.This process helps ensure that our values are reflected in our daily work.Integrity means we welcome outside review. Accountability means we measure our work honestly. Continuous improvement means we keep learning.

For individuals and families, accreditation offers reassurance. It means there are clear standards guiding the organization. It means there are systems in place to protect safety, dignity, and well being. It means the work is regularly reviewed and strengthened. We pursue accreditation because people deserve services they can trust.

Where We Work

We live and work on many Indigenous lands across what is now called British Columbia. Our programs take place on the traditional and unceded territories of many First Nations whose relationships with these lands continue today. These lands hold deep histories, languages, and ways of life that shape the communities we are part of. Many of the people we support and many of our staff are Indigenous. Their knowledge, cultures, and perspectives are an important part of our community. We recognize that systems connected to social services, disability support, and community living have not always respected Indigenous people, families, or communities. We know that trust must be built through relationships and through the choices we make every day.

For us, acknowledging the land is not a formality. It is a reminder of our responsibility to listen, to learn, and to build respectful relationships with Indigenous communities. We are committed to continuing this work. That includes learning about the lands where our programs operate, supporting Indigenous voices, and taking steps toward reconciliation and decolonization in the way we work with individuals, families, and communities. We are grateful to live and work on these lands and to share responsibility for the well being of the communities who call them home.